May 11, 2018
The request for Mediation/Conciliation will include two copies of: A short statement on the nature of the dispute; and The names, addresses, (email addresses, where available) and telephone numbers of all parties to the dispute, including similar details of any representative in the Mediation/Conciliation.
Upon receipt of a request for Mediation/Conciliation, the FCDR will appoint a qualified Mediator/Conciliator or a panel of two mediators/conciliators from its panel of mediators as Mediator/Conciliator for the dispute.
The Mediator/Conciliator appointed by FCDR for the dispute: Will be neutral, impartial and independent; Will not have any financial or personal interest in the result of the Mediation/Conciliation. Will disclose as soon as practicable, all actual and potential conflicts of interest that are reasonably known to the Mediator/Conciliator and could reasonably be seen as raising a question about the Mediator/Conciliator’s impartiality. After disclosure, if all parties agree, the Mediator/Conciliator may proceed with the Mediation/Conciliation.
If a Mediator/Conciliator learns of any fact after accepting a Mediation/Conciliation that raises a question with respect to that Mediator/Conciliator’s service creating a potential or actual conflict of interest, the Mediator/Conciliator shall disclose it as quickly as practicable. After disclosure, if all parties agree, the Mediator/Conciliator may proceed with the Mediation/Conciliation.